Familiar Faces

Many of you may remember that NHS England attended one of our forums at the end of 2017 in order to make a film about #BetterBirths and the importance of #continuity. They finally released the video! It’s wonderful to see so many familiar faces.

Thank you to everyone that took part.

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Virtual Tour of the Maternity Unit

The talented people at the Royal Surrey County Hospital Photography and Graphics department have created a fantastic virtual tour of the RSCH Maternity Department, providing a concise overview of the birth place choices available to our clients.

It video showcases the hard work that has taken place over the last few years to enhance the aesthetic of the department and create a more comfortable, homely and hormone enhancing environment in which to give birth.

So grab a cuppa, sit back and take a virtual tour of the unit from the comfort of your own home. For those of you planning to birth your baby in the most comfortable and homely environment you know- your own home- this might be the closest you ever get to the maternity unit on level G. For those of you still exploring your options, the tour is a great starting point for your research.

The video is provided in addition to weekend tours of the unit which will continue to be offered to you from your 34th week of pregnancy and tours included with antenatal education classes. You can learn more about the Royal Surrey’s Education Classes (here) and in the The Little Bag section of this site.

Never afraid promote client choice through the use of social media, the team are well represented in the video. Listen carefully and you will hear the soothing voice of our very own Deana Frost narrating the antenatal section of the tour. At 05:02 you can watch our mighty team leader, Tanya Ashton, promoting birth at home and the work of the team. Even this blog makes it’s YouTube debut at 05:25!

For more information about Maternity at the Royal Surrey County Hospital click here

What is…the Friends and Family Test?

Your experience matters to us.

The nationwide NHS Friends and Family Test is a quick and anonymous way for NHS commissioners to gain feedback about the services they are providing. It is a opportunity for you and your families to tell us how you think our maternity service is doing.

You will be asked if you would be happy to recommend our services to your friends and family.

Your response, along with any additional comments, helps us evaluate the quality of care we are delivering to our clients and make improvements where necessary.

The government requires us to collect feedback from at least 15% of our client group. Every text & every postcard counts towards The Royal Surrey County Hospitals measured score.

You can find out even more about the Friends and Family Test on the NHS Choices website