#FridayFeedback

Royal Surrey Start Award, Patient Choice nomination 2019:

“The home birth team are an amazing support to women and families. For the first time I have felt that all of the midwives I met have made a personal connection with me, worked with and listened rather than advise from a purely clinical point of view.

They put me at ease before, during and after birth and helped to make giving birth a. Even more extra special experience. I appreciated their post birth support and looked forward to their visits.

They provided reassurance and a safe space to talk about any concerns. It felt like talking to family.

The continuity in care they provided by having a names midwife really shouldn’t be underestimated. Almost makes me want to have another baby to see them again…almost!”

Nominated by Surrey Hills Client SB

#FeedbackFriday

Nomination for Royal Surrey Stars Award 2019:

“The team provide midwifery support to all families expecting a baby who are interested in having their baby at home. They are a small team who cover a huge area and they constantly go above and beyond to ensure that families receive the care they need.

I had my first baby at home and it could not have been a more positive experience and that is down to the advice and support given by the team throughout my pregnancy as well as during my labour, delivery and postnatal care.

They all deserve praise and recognition for all the incredible work they do every day of the year.”

Nominated by Surrey Hills Client LC

Surrey Stars Nomination

We were absolutely delighted to have received three Patients Choice nominations for the Royal Surrey’s Star Awards.

While we haven’t been short listed on this occasion it is wonderful to have been nominated.

We truly appreciate the time you take out of your busy lives to provide us with feedback either through formal arrangements like the Star Awards, Friends and Families, or less formally via the beautiful cards you send and your attendance at our forums. Your support is amazing x

We will be sharing the nominations over the next few weeks via our #FeedbackFriday feature.

#FeedbackFriday

A lovely card from one of our former client families. Thank you for choosing us to be a part of your journey and for taking the time out of your busy lives to write this card.

“…Thank you so much for the care & suppprt you have given us, especially[redacted] during her pregnancy & birth. We felt incredibly lucky to finally get our homebirth & special thanks goes to Jodie, Kirsty and Zoe for their support and help during the birth of [redacted].

Thank you and lots of love

[redacted].”

#FeedbackFriday

“Dear Kirsty, Jodie, Lucy and all the homebirth team,

We just wanted to say a huge thank you to all of you have done for us in helping with [redacted]’s birth.

We so appreciate all that you did – all the lovely home visits before his birth- Each appointment is like having very knowledgeable friend over for a cup of tea. It all makes for such a nice experience.

Thank you also for all that Jodie and Lucy did on the night of his birth. So calm and quiet and carefully looking after us while we were dazed and confused with a new baby and then after his birth it has been so reassuring having Kirsty’s advice on feeding, gunky eyes and baby poo!

It made such a difference to us and we will always be grateful to all of you.

With all our love and best wishes,

[names redacted]

Surrey Hills Clients October 2019

Feedback Friday

‪Some lovely #feedback from a recent client who we were able to support throughout their pregnancy journey despite changes to their planned place of birth and #birth plan #continuity #BetterBirths @RSCH_Maternity #BirthIsAmazingWhereverItHappens ‬