Maternity Friends and Family test July 2018

Thank you anonymous Surrey Hills clients for taking the time to feed back.

Click here to learn more about the NHSโ€™ Friends and Family Test

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A Tale Of Three Births

Dear Jacqui,

I wanted to write to you to express my gratitude and share my experience of care from the homebirth team. The majority of my care for my three pregnancies and 2 homebirths was given by Deana Frost and Tanya Ashton and I don’t think I could ever effectively put into words how much they mean to me.ย  Their ability to go above and beyond what would be expected of them is commendable.

I’ve had the pleasure of meeting all the homebirth members and would like to thank all of them for working together to make a truly awesome team

I honestly believe they are unsung heroes and I wish every woman could experience such a personalised service during pregnancy, labour and post natal care that I have been fortunate enough to have.

The continuity of care provided me with the chance to develop a rapport with the midwives, this meant when I was in labour and felt most vulnerable, I was being cared for by women I knew and trusted.ย  This cannot be compared to having 3 shift changes during my first labour where I knew nothing about them and they knew nothing about me.

The relationship that was built up over the course of meeting the same few women during my pregnancies gave me the trust that they cared about how I wanted to birth; I felt this, along with me and my baby was prioritised above all else. They work with you to create your birth plan and because they are working in your home, it feels as though you are working with them, all striving for the same goal. They watched my body but never asked to do internal examinations, they allowed me to listen to my body during the birthing stage, they gave me the time and oppurtunity to deliver my own newborn, they gave me the chance to have a physiological third stage and actively encouraged skin to skin contact for as long as we wanted. This is just so different to my hospital experience where my wishes were not always followed and at times I felt like a number on a ward.

I appreciate that not everyone wants to give birth at home, or even have a “natural” experience, but I think it should be possible to establish the same rapport and trust with teams of midwives at maternity units.

So many people have said you must be a ‘brave’ person to have a homebirth but Deana and Tanya made me feel so empowered by my first homebirth I honestly looked forward to having my second one.

Mother Theresa once said “I alone cannot change the world, but I can cast a stone that will make many ripples.”

Knowing how Deana and Tanya made me feel and reading the feedback from other mums I truly believe they are causing ripples within the birthing world, spreading empowerment, confidence and happiness to mums and babies across Surrey. And that is a pretty spectacular thing to do!

I hope I personally managed to express my heartfelt thanks to Tanya and Deana, but wanted to write to you as head of midwifery in the hope that they and the entire team can be recognised for the outstanding work they do.

Yours sincerely

V N

A feedback letter written to the Head of Midwifery at the Royal Surrey County Hospital. Posted with consent.

The Magic of Continuity

We do not need magic to change the world, we carry all the power we need inside ourselves already. We have the power to imagine better- JK Rowling

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This powerful mother demonstrated her own kind of magic as she birthed her third baby ย in a pool at home. Amazing #continuity at work as these lucky midwives have now had the pleasure of supporting this family through three pregnancies and two beautiful births at #home.

Short and Sweet

My birth story for my second home birth…. almost 6 months after the event!! It’s short and sweet… ๐Ÿ’•

So it was 4 days after my ‘due’ date, I had put Merlin my almost 2 year old
son to bed and went to bed myself as normal. Was having my normal braxton hicks but they felt a tiny bit different, like they were more in my back. I also couldn’t sleep and just felt different so turned the TV on… feeling a bit… restless I went for a wee and felt an odd click inside me! Went back to bed and felt another click… 30’seconds later… whoooooosh! My waters broke!!! I didn’t get this with my first birth until I was pushing so it was actually quite cool! I comedy style ran across the bedroom to the loo trying to catch it all with my hands ๐Ÿ˜‚
We rang Deana and told her it had begun and she said to call back when the contractions were 4-5 mins apart lasting more than a minute.
I went all cold and shaky with the adrenaline and turned to nathan and just said…”this is going to go really quick”. Weird how I knew but I just did! A few minutes after calling Deana we realised the contractions were already only 3 minutes apart and lasting over a minute. So we quickly called her back and she told me to get in the pool to try and slow things a little. This worked for one contraction, then it was straight back into it! Things got very powerful very quickly and I was soon mooing and rocking back and forth in the pool.
Sarah and Deana arrived with the lovely gas and air and 45 minutes of mooing later, my beautiful Orla arrived.

So from start to finish it was around 2 hours! Speedy, calm and all at home. Beautiful!! X

I don’t have enough good words to say about The Surrey Hills homebirth team. Truly incredible ladies.