Pregnancy Advice Line

One of the first exciting #BetterBirths developments to come out of the Surrey Heartlands partnership is a brand new dedicated maternity advice line.

Launching on the 9th of April, the advice line will be staffed by experienced midwives who’s responsibility it will be to provide a dedicated service 24/7.

Freeing up other midwives to give clinical care, this phone line will allow maternity clients to access the advice and support they need in a timely way.

This may include answering your pregnancy questions, supporting you at home early labour and arranging transfer to your chosen place of birth and a midwife available 24hrs a day to offer feeding and newborn advice.

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Nathaniel Ernest

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Nathaniel Ernest and Mum November 2017

They say that second babies are supposed to arrive earlier, but this one made me wait ten days over my guess date. I was totally relaxed about it, as I’ve always thought that babies will come whenever they are ready. My husband, Mike, however, was getting steadily more stressed every day. Mostly this was because we were planning to try again for the home birth which we hadn’t managed to get with our first child, and he knew how much logistical stuff there was for him to do once things kicked off!

My surges (contractions) started at 1am, and I lay in bed and timed them for a while before I woke my husband. I was absolutely convinced for some reason that it was a false alarm, and that I would be waking everyone up in the middle of the night unecessarily! But my last labour had been quite quick once it got started, so we soon phoned my mother-in-law who was driving up from Kent to look after Lydia, our toddler. We also phoned the home birth midwife, Laura, who said she would come straight away.

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Maternity Friends and Family Test December 2016

Thank you for the wonderful anonymous feedback we have received via the NHS Friends and Family Test. We appreciate that time you’ve taken out of your  busy  family lives to let us know how you think we are performing and to promote our service locally.

To learn more about the Friends and Family test click here