Personal, caring and respectful

Another one from the team’s archives. This letter, dated August 2013, was addressed to Louise Stead the Royal Surrey County Hospital’s Chief Operating Officer and Director of Nursing and has been posted here with Saira’s consent.

Dear Ms Stead

My name is Saira L******* and I have recently had the absolute pleasure of giving birth to a healthy baby girl called Mia. My reason for writing is that I would like to share with you the impeccable service that my husband and I received from Tanya Ashton of the Surrey Hills Home Birth Team.

Tanya attended our home birth on Saturday 17th August. As soon as she arrived she filled the house with calm and this continued until our daughter was delivered 7 hours later on Sunday 18th August.

Tanya was not only able to deliver a professional service she was able to make it personal, caring and respectful.

Tanya’s technical knowledge and friendly upbeat attitude made me and my family feel safe and reassured. Tanya communicated with my husband so that they were both able to care for me, their relationship was fantastic throughout my labour. It is fair to point out that until this point my husband had never met Tanya, yet like the calming influence Tanya had on me she was able to have the same effect on my husband.

Since the birth of our daughter we feel that Tanya has been a god send, she still enters our home and emits calm over the frantic chaos. Her advice has been invaluable and I have valued the relationship that has been forged between me my husband and Tanya. She is a very special person and we cannot thank her enough for delivering our daughter safely in to the world and for taking care of me and respecting my wishes.

If Tanya was an independent midwife I would have no hesitation in recommending her to every women I came across, this is how much I value her. Instead I will recommend the Surrey Hills Home Birth Team to anyone I encounter that is pregnant.

I would like to take this opportunity to thank Tanya from myself and my husband Al, thank you we are eternally grateful.

Best regards

Saira L*******

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